Director, Commercial Accounts- Retail Markets (West)

<h1>Director, Commercial Accounts- Retail Markets (West)</h1><p><strong>Department: </strong>Sales - Retail Sales</p><p><strong>Employment Type: </strong>Permanent - Full Time</p><p><strong>Location: </strong>United States/Remote</p><p><strong>Reporting To: </strong>RVP, Retail Markets (Kara Myers)</p><br><br><h3>Description</h3><div>The Director, Commercial Accounts – Retail Markets is responsible for driving new business growth and expanding existing relationships across a defined portfolio of mid-tier retail accounts. This role delivers revenue and order intake objectives through disciplined execution of Glory’s sales methodology and a strong consultative selling approach.<br><br> </div><div> <br>As a key contributor to Glory’s growth strategy, this role leads new logo acquisition and account development across retail verticals including grocery, department store, QSR, convenience, and other cash-handling environments. The Director owns full lifecycle pipeline management—from opportunity creation through close—while building long-term customer value.<br><br> </div><br><br><h3>Key Responsibilities</h3><div> <br>·         Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities.<br><br> </div><div> <br><strong><br>MAIN RESPONSIBILITIES<br></strong><br> </div><div> <br>- Proactively generate and qualify new business opportunities through outbound prospecting and strategic account engagement<br><br> </div><div> <br>- Achieve assigned sales (order intake) and revenue targets through effective pipeline management and strong closing skills<br><br> </div><div> <br>- Manage full sales lifecycle from lead generation to close<br><br> </div><div> <br>- Maintain accurate CRM documentation and forecasting<br><br> </div><div> <br>- Develop and execute territory and account plans<br><br> </div><div> <br>- Build and sustain customer relationships<br><br> </div><div> <br>- Partner cross-functionally to deliver solutions<br><br> </div><div> <br>- Resolve customer issues quickly and professionally<br><br> </div><div> <br>- Represent the company at industry events and meetings<br><br> </div><div> <br>- Travel within assigned territory for customer meetings <br><br> </div><div> <br> <br><br> </div><div> <strong><br>PERFORMANCE EXPECTATIONS<br></strong><br> </div><div> <br>- Achieve or exceed revenue and order intake targets<br><br> </div><div> <br>- Maintain strong pipeline aligned to quota expectations<br><br> </div><div> <br>- Consistently create and convert new opportunities<br><br> </div><div> <br>- Deliver accurate forecasting via CRM discipline<br><br> </div><div> <strong><br> <br></strong><br> </div><br><br><h3>Skills, Knowledge & Expertise</h3><div> <br><strong><br>REQUIRED EDUCATION AND QUALIFICATIONS</strong> <br><br> </div><div> <br>- Bachelor’s degree in business, marketing or communications preferred  <br><br> </div><div> <br>- 7+ years solution-based sales experience<br><br> </div><div> <br>- Strong retail market selling experience<br><br> </div><div> <br>- Proven success engaging senior-level decision-makers<br><br> </div><div> <br>- Demonstrated new business development capability<br><br> </div><div> <br>- Strong communication and presentation skills<br><br> </div><div> <br>- Documented ability to negotiate and close <br><br> </div><div> <br>- Proficiency with CRM, Excel, and PowerPoint<br><br> </div><div> <br> <br><br> </div><div> <strong><br>CORE COMPETENCIES<br></strong><br> </div><div> <br>- Lead generation and opportunity creation<br><br> </div><div> <br>- Strategic qualification and discovery<br><br> </div><div> <br>- Value-based selling<br><br> </div><div> <br>- Customer advocacy<br><br> </div><div> <br>- Adaptability and accountability<br><br> </div><ul><li><strong>The ideal candidate will reside in Southern California. Candidates located within LA to San Diego will also be considered, provided they live within 60 miles of a major airport.</strong></li></ul><br><br><h3>Job Benefits</h3><div> <strong><br>COMPENSATION PLAN<br></strong><br> </div><ul> <li><em>Base Salary: $85K-$100K</em></li> <li><em>Commission at Target: $120K + Bonus at Target: $80K </em></li> <li>On Target Annual Compensation: $285K to $300K+ </li> <li>Strong Above Target Incentives </li> <li>Car Allowance </li> <li>+All the HR Benefits as listed today</li> </ul><div> <strong><em><br>Glory is proud to share that our benefit package ranks in the top 25% across the country!<br></em></strong><br> </div><div> <strong><br>Benefits:<br></strong><br> </div><ul> <li>401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate.  Plus, Glory matches 3% up to 6% of your contribution</li> <li>Health insurance – 3 medical plans to choose from.  High, Medium and Low deductible through Blue Cross Blue Shield</li> <li>MDLive – 24/7 Virtual Doctor plus a Nurse Line </li> <li>Dental insurance</li> <li>Vision insurance</li> <li>FSA / Dependent Care</li> <li>Voluntary Life Insurance</li> <li>Basic Life insurance and AD&D – Company paid </li> <li>Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid </li> <li>Paid Vacation – start with a prorated amount of hours your first year depending on start date.  80 vacation hours earning your first full year and vacation hours increase based on years of service</li> <li>Paid Sick days based on City/State requirements </li> <li>Paid Holidays – 9 to 11 days based on start date</li> <li>Professional development assistance</li> <li>Education assistance</li> <li>Adoption Assistance</li> <li>Legal and ID Theft plans</li> <li>Annual Bonus opportunity </li> <li>Opportunities for internal promotions/career advancement </li> </ul>