Manager, Learning Media

Job Description

Overview

Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways…we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

How we lead

At 7-Eleven we are guided by our Leadership Principles

• Be Customer Obsessed
• Be Courageous with Your Point of View
• Challenge the Status Quo
• Act Like an Entrepreneur
• Have an “It Can Be Done” Attitude
• Do the Right Thing
• Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

About This Opportunity

Responsibilities

• Build and develop a team of dynamic and creative learning media specialists to serve both functional needs, as well as manage a portfolio of media development projects for internal stakeholders to support initiatives and programs across the enterprise.
• Partner with business Leaders and Learning Product Managers to develop media assets/creative strategies.
• Manage the strategy, design, and development of media assets being produced by a team of Multi-Media Learning Specialists.
• Make recommendations and proposals for media and creative development changes as needed to achieve higher levels of effectiveness through continuous improvement.
• Manage vendor/contract relationships, projects, and budgets.

Qualifications

Education:

• Bachelors 4 Yr Degree

Experience:

• 3-5 years, Instructional Design, Project Mgmt, Multi-Media Dev, eLearning Dev.
• Strong/expert knowledge of eLearning development, multi-media development, video development, and learning technology tools.
• Proven leadership, communication, and relationship-building knowledge/skills.
• Multi-faceted experience that includes (but not limited to): Project Mgmt, Multimedia Development, Video Development, eLearning Dev.
• Proven ability to manage a variety of concurrent complex projects and assets effectively.
• Leadership ability and experience managing a team of creative professionals.

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